Refund policy

We want you to love what you ordered. If something is not right, we will make it right.

30-Day Returns You may request a return within 30 days of delivery. Items must be unused, in their original condition and packaging. To start a return, contact us through our Contact page with your order number.

Damaged or Defective Items If your item arrives damaged or defective, send us a photo within 7 days of delivery and we will ship a free replacement or issue a full refund — no return shipping required.

Refund Processing Approved refunds are issued to your original payment method within 5–10 business days. You will receive an email confirmation when your refund is processed.

Wrong or Missing Items Received the wrong item, or something missing from your order? Contact us and we will resolve it promptly at no cost to you.

Non-Returnable Items For hygiene reasons, personal grooming items that have been used cannot be returned unless defective.

Order Cancellations Orders can be cancelled for a full refund within 12 hours of purchase, as long as the order has not yet shipped.